Translating the Science of Medicine into Clinical Benefit.

We Believe that Contributing to Medicine is a Noble Endeavor

Translating the Science of Medicine into Clinical Benefit.

We Believe in the Power of the Science of Medicine

Translating the Science of Medicine into Clinical Benefit.

We Believe that Medicine has had a Profoundly beneficial effect on humankind

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The ETHOS Mission

Our mission at ETHOS Health Communications is to improve the care and outcomes of people by becoming the leading source of credible, authoritative health information, resources, and activities. Our focus is to deliver superior scientific and strategic thinking. We are committed to creating the highest quality content and programming that informs, inspires, and activates.

Does your agency help you get your work noticed?

Are you REALLY REALLY getting scientific and strategic value from your agency?

Is your agency staffed with scientifically credentialed individuals?

Are you tired of the bait and switch?

Is your agency truly a part of your team?

How would you like a team dedicated to your business?

Is your agency putting more work on your plate than what it is taking off?

About ETHOS

ethos [ee-thos, ee-thohs, eth-os, -ohs]

noun

  • Sociology. The fundamental character or spirit of a culture; the underlying sentiment that informs the beliefs, customs, or practices of a group or society; dominant assumptions of a people or period. <In the Greek ethos the individual was highly valued.>
  • The character or disposition of a community, group, person, etc.
  • The moral element in dramatic literature that determines a character's action rather than his or her thought or emotion.

Origin: 1850-1855; from Greek ēthos custom, habit, character

Focus

Our focus at ETHOS Health Communications is to deliver superior scientific and strategic thinking. We are committed to creating the highest quality content and programming that informs, inspires, and activates.

Our company has distinguished itself through our team of highly credentialed science and strategy professionals with the training and experience to work in true partnership with pharmaceutical and biotech professionals "to translate the science of medicine into clinical benefits."

Our mission is to improve the care and outcomes of people by becoming the leading source of credible, authoritative health information, resources, and activities.

Core Values

  • We believe in the power of the science of medicine
  • We believe that medicine has had a profoundly beneficial effect on humankind
  • We believe that contributing to medicine is a worthy and noble endeavor
Core Values

Key Qualities

Qualities That Set ETHOS Apart

Strategy, Science, and Experience

At ETHOS, extensive pharmaceutical/biotech industry experience coupled with impressive credentials and leadership in science and medicine ensures that our teams bring unparalleled value to our clients. Each team is staffed by professionals with advanced degrees - PhD, MD, PharmD, MBA - from top institutions, and dedicated to a client team with the goal of creating an Integrated Partnership. The company's strong scientific and strategic capabilities ensure a deeper understanding of the value and relevance of clinical data; and enhance our knowledge and skill in building programs that translate science into clinical benefit to improve practice patterns and patient outcomes.

Novel Approaches and Innovative Solutions

ETHOS prides itself on being a problem-solving, solution-minded organization. With our novel methodologies and a passion for doing great work, we transform challenges into opportunity for our clients. And, with a clear understanding and a keen focus on our clients' objectives, we build innovative, evidence-based, and strategically guided solutions at the scale of the problem.

Excellence in Execution

We know that optimal results are achieved when there is equal emphasis placed on superior strategic thinking, precise planning, and excellence in execution. With this understanding, we work diligently to create and implement programs that are of the highest scientific and educational value. As we master these practices, we capture best practices into our ETHOS Standards of Excellence and train all team members.

Client Testimonials

“Really impressed with your attention to detail, timeliness, and strategic grounding”
- (Sr. Medical Director)

“In 20 years, I've seen good and bad advisory boards. Never before have I seen exemplary advisory boards until I worked with ETHOS”
- (Global Brand Director)

“ETHOS is the most strategic, scientific, and professional organization I’ve worked with...”
- (World-renowned Thought Leader)

“The whole ETHOS team is great...they make my life so easy. Happy to be working with ETHOS!”
- (Associate Director, MSLs)

“We never knew how bad our old process was until we worked with ETHOS”
- (MSL)

“Best-in-Class” medical communications company
- (Sourcing Lead)

“Top-notch” organization
- (Brand Manager)

“A Best practice”
- (Marketing Director)

“ETHOS seems to have captured magic in a bottle. The depth of talent at the company is so impressive. No matter who I work with at ETHOS I find them to be exemplary. And this seems to be a common theme with other brands that work with ETHOS. I recommend them everywhere.”
- (Sr. Brand Manager)

Integrated Partnerships

Different by Design

ETHOS Health Communications is different by design. The company is a full-service health communications company committed to the success of our clients. In order to deliver on this commitment to our clients, ETHOS has developed an approach that is unique in our industry. Following are the key elements of ETHOS’ unique approach:

  • Consistently demonstrate our commitment to the science and focus on Translating Science Into Clinical Benefit
  • Be opportunistic in the marketplace and in suggesting ways to enhance strategies and tactics; identify and share best practices
  • Measure the value of our work and be responsible and accountable for results; continually look for ways to improve the quality and impact of our programs
  • Understand that clients demand value from their programs as these initiatives are designed to improve patient care
  • Appreciate the unique nature of each client, brand, and project
  • Conduct our business with a long-term outlook
  • Remain focused on the fact that our reputation is based on work completed
expert medical education scientifically & strategically driven

Integrated Partnerships

At ETHOS, our scientific, strategic, and tactical expertise and experience makes us a unique, valued partner to our clients. We consistently find ourselves building client relationships that transcend the typical client-agency interaction. We love what we do and it shows in the work we produce and the relationships we build.

We work hard to become a true integrated partner—a member of the team— by offering support, guidance, and novel approaches to seize opportunities and tackle challenges. To ensure that these "promises" are more than just words, we have designed and practice a different way of "doing work." At ETHOS, our teams are built around our customers; from the lead Strategic Consultant to the Scientific Director to the writers and program managers—a truly customer-integrated team.

What does this mean for you? It means that we’ll be right by your side, ready to do whatever is necessary to get the job done, take work off of your plate, and deliver results. We have a keen understanding that results = superior strategic thinking + precise planning + excellence in execution, and we are dedicated to each part of this equation every day and long-term.

Services

Comprehensive Strategic and Tactical Planning

Commercialization/Market Preparation, including Launch-Readiness Planning

  • Thought leader identification, plans of action, and development
  • Scientific and therapeutic advisory boards
  • Speaker bureau identification, planning, training, and development
  • Content development for scientific, clinical, promotional, and internal training use

Medical communications content development for scientific, disease state, promotional, and field training purposes

Scientific and data analyses, interpretation, and recommendations

Congress/medical association planning, innovative programming, and content development

  • Strategic and tactical publication planning, development, and implementation
  • Manuscripts, study reports, review articles, newsletters
  • Innovative programming, meetings, and events
services
Innovative Methodologies

Please contact us to learn more about these novel approaches

Medical Detectives

This is a patient-centric, innovative, highly engaging approach to case-based learning that incorporates experiential learning techniques to provide a more interesting, thought-provoking exploration of key medical education concepts and practices.

Each case is carefully crafted to place the audience in the position of “medical detective”—sorting through clues, analyzing information, and piecing together the narrative like a puzzle to solve the problem presented by the case.

ETHOS Science Matrix

This user-friendly, customizable resource summarizes and interprets key clinical and preclinical datasets to establish validated, evidence-based clinical messaging and identifies scientific commercialization opportunities as they relate to the competitive market landscape.

The Matrix has proven to be an invaluable tool for Medical and Marketing, and has also been expanded into a training tool to enhance the knowledge and skill of the sales team.

ETHOS IMPACT Tool

An analytical tool designed to enhance marketing impact by optimizing the brand's tactical reach and frequency (impact) against target audiences.

ETHOS Engage

ETHOS Health Communications understands the growing need to enhance interactivity and engagement in today’s live meetings and other events. Designed for use with the iPad, the new ETHOS Engage meeting platform transforms the traditional live meeting experience, facilitating more meaningful interactions between attendees and the meeting content while providing powerful data collection capabilities. The ETHOS Engage meeting platform offers specialized applications to facilitate a range of live meetings, including advisory boards, speaker training, and sales training programs.

Emerging Science Networks

A series of web presentations bringing together physician affinity groups to receive and discuss educational content based upon specific characteristics.

  • Attendee recruitment based upon specific physician characteristics and interests
  • Attendee Lists to be provided prior to each program, leveraging KOL relationships to ensure program attendance
  • All programs to begin with attendee introductions and an overview of affiliations/characteristics relevant to the program
  • Audience Response Questions (with instant display of responses) and Live Chat features stimulate attendee discussion and engagement
  • Option to culminate at a live event after the series of web presentations

Leadership Team

Click on the photos of the individuals below to learn more about the members of our leadership team. As you will see, the unique breadth and depth of their experience combined with their determined focus guide our company’s efforts to deliver superior scientific and strategic thinking.

Meet Our Team

At ETHOS Health Communications, we are committed to providing the best in science and strategy to contribute in the most meaningful ways to the goal of improving the care and outcomes of patients. The company is comprised of more than 80 experienced and credentialed professionals who are devoted to what we refer to as our "Prime Directive" - Translating the Science of Medicine into Clinical Benefit. The members of our senior team possess decades of practical and leadership experience in healthcare, notably: pharmaceutical sales and marketing, strategic consulting, advanced scientific research and development and clinical care at nationally recognized academic institutions. We are proud of our strong and growing reputation for delivering innovative and proven results. For this we have earned our clients' trust, resulting in long-standing relationships.

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Careers

Careers

Apply Now

ETHOS Health Communications is a rapidly growing, high-energy, team-focused company committed to improving patient health through comprehensive science-centered research and education. If you feel strongly about medical education and contributing to the improvement of patients’ lives, please contact us.

Current Job Openings

Editor

At ETHOS, the Editor’s primary responsibility is to ensure that all evidence-based content developed is of the highest editorial quality, is in accordance with ETHOS’ and our clients’ policies, and meets our clients’ expectations.


Editors report to the Managing Editor who reports to the Director of Strategic Scientific Communications.


Summary of Responsibilities:
Editorial responsibilities include but are not limited to:
  • Editing, formatting, fact-checking, and proofreading scientific content in a variety of therapeutic areas (eg, neurology, immunology, oncology)
  • Ensuring that content aligns with the client’s medical/legal/regulatory requirements and processes
  • Interfacing with internal ETHOS team members as required to:
    • Obtain direction on the specific deliverables and scope of the work to be performed
    • Coordinate timelines and workflow
    • Resolve content-related queries generated during the fact-checking process and throughout the production process with the Medical Writer and/or Scientific Director
  • Interfacing with the Managing Editor to manage assigned workload and set priorities
  • Creating and maintaining style guides and developing other educational tools for each assigned team
  • Retaining accurate files (electronic and/or hard copy) for all assigned jobs
  • Supporting the Program Management Department by tagging and linking documents in a proprietary electronic system
  • Supporting the Information Specialist by obtaining permissions and ordering references

Required Experience and Skills:
  • 5-7 years of experience in medical communications, preferably in promotional work
  • Ability to work independently with minimal supervision as well as collaboratively with each assigned team
  • Ability to manage projects and their associated timelines effectively
  • Proficiency in using Microsoft Word, Power Point, Excel, Adobe Acrobat, and reference-management software (eg, Reference Manager)
  • Proficiency in conducting Internet searches (particularly of PubMed)
  • Knowledge of standard proofreaders’ symbols
  • Intimate knowledge of the latest edition of the AMA Manual of Style
  • Ability to adhere to various client-specific style guides
  • Ability to juggle multiple priorities
  • Ability to interface profitably with Program Managers and Strategic Consultants to set and rearrange priorities as necessary
  • Excellent interpersonal and teamwork skills
  • Detail oriented
  • Impeccable written and verbal communication skills
  • Familiarity with the process of publishing scientific/clinical manuscripts

Additional Qualifications Considered:
  • Editor in the Life Sciences (ELS) certification
  • Certified Medical Publication Professional (CMPP) credential

About ETHOS:

ETHOS Health Communications’ focus is to deliver superior scientific and strategic thinking. We are committed to creating the highest quality content and programming that informs, inspires, and activates.


Our company has distinguished itself through our team of highly credentialed science and strategy professionals with the training and experience to work in true partnership with pharmaceutical and biotech professionals "to translate the science of medicine into clinical benefits."


Our mission is to improve the care and outcomes of people by becoming the leading source of credible, authoritative health information, resources, and activities.


ETHOS Health Communications is an Equal Opportunity Employer.

Instructional Designer

The primary responsibility of the Instructional Designer will be to develop training material that aligns with the strategic objectives of the client, and adheres to the standard operating procedures of ETHOS and the client. The Instructional Designer will work under the direction of the designated manager to design and develop content for sales representatives and medical science liaisons. The Instructional Designer may work closely with the strategic account management team to define the scope of the work or serve as a content lead for instructional design tasks and curriculum development. In some cases, the Instructional Designer will work closely with a medical writer.


Required Experience and Skill:

  • Bachelor's degree in instructional design with at least 4 years of relevant experience in the pharmaceutical industry or medical communications field (Master's Degree preferred).
  • Proficiency in using Microsoft Word®, PowerPoint®, Adobe Acrobat®, and graphics software such as Adobe InDesign® and Articulate
  • Detail oriented
  • Experienced in writing and/or editing technical and medical content
  • Strong working knowledge of instructional design methodologies and adult learning theory
  • Ability to develop and deliver classroom and on-line training materials
  • Experienced in Learning Management and Content Management systems
  • Ability to design effective performance measurement and evaluation strategies
  • Ability to juggle multiple priorities in a fast-paced environment
  • Impeccable written and verbal communication skills
  • Ability to review data, interpret, and make appropriate adjustments
  • Excellent interpersonal, teamwork, and time management skills
  • Working knowledge of the AMA Manual of Style

Specific Responsibilities:

Content Development consists of, but is not limited to, the following tasks:
  • Working closely with medical writers and scientific directors across multiple therapeutic areas to develop effective content and course design for sales representatives and medical science liaisons
  • Independently assessing the need for, designing, developing, and maintaining requested instructional training materials in various formats to support client objectives
  • Auditing/evaluating potential learning initiatives
  • Advising clients and content development team members on instructional rationale
  • Developing client-ready drafts of content in various forms (including, but not limited to e-learning self-study and classroom modules, flash cards, and workshop materials). This includes writing to the standards, format and requirements of our clients
  • Designing and developing eLearning courses through software tools such as PowerPoint and Articulate Storyline or other software as necessary
  • Interfacing with internal ETHOS team members as required
    • Medical writers as needed throughout the production process
    • Strategic Account Directors and/or Scientific Directors who are leading the programs to obtain direction on the specific deliverables and scope of the work to be performed
    • Scientific Directors and Program Managers who coordinate timelines and workflow
  • Assisting with the creation and maintenance of departmental standard operating procedures
  • Interacting with clients in various formats, such as live meetings, teleconferences, and webinars

The team's Strategic Account Director and Scientific Director will issue the majority of the directives regarding the development and refinement of content. The Scientific Director will also oversee content development, and work assignments given to the medical writer. In some cases, the Scientific Director may mediate interactions between the Instructional Designer and the medical writer.


Additional Desired Skills

  • Ability to interface with clients for the purpose of gathering, assimilating, and dispensing instructional design project information
  • Ability to customize training for pharmaceutical clients
  • Ability to work with minimal supervision
  • Ability to interpret clinical and preclinical data from complex tables and graphs
  • Solid science or clinical background enabling new subject areas to be learned quickly

Miscellaneous Responsibilities as may be required:

  • Attend internal meetings (eg, kickoff and creative) and external (eg, client planning sessions or live events) as assigned
  • Suggest new business opportunities for sales training and medical science liaison content development
  • Provide instructional design rationale to Strategic Account Managers for new business activities as well as active jobs

About ETHOS:

  • ETHOS Health Communications is an award-winning medical communications agency that partners with leading pharmaceutical and biotech marketing and medical teams to build and communicate the science of medicine. We provide value-added strategic and tactical services that transform the potential of a brand into commercial success across its lifecycle, from early clinical and commercial development and launch through end of exclusivity optimization. ETHOS was founded in 2002 by two entrepreneurs with an understanding that translating the science of a therapy into clinical benefit for the stakeholders of care should be its "prime directive." Our growing staff consists of professionals with advanced degrees in science as well as those with extensive strategic brand marketing and consulting credentials. Together we've created a culture that is passionate and creative, flexible and efficient, and attentive and accountable to the individualized needs of our clients.
  • ETHOS is an equal opportunity employer and offers a competitive salary and benefits package.

Contact Information:

Patricia D. Kelly
Vice President - Human Resources
ETHOS Health Communications, Inc.
Newtown Office Park
642 Newtown-Yardley Road
Newtown, PA 18940
215-867-1900 (phone)
215-867-1906 (fax)
www.ethoshc.com
Scientific Director - Immunology

The primary responsibility of the Scientific Director (SD) is to ensure that all content developed is evidence-based, is of the highest editorial quality, meets the strategic objectives of our clients, and ultimately translates science into clinical benefit. The SD functions as the scientific team lead and is responsible for providing scientific and medical expertise, strategies, and perspectives by staying abreast of the most up-to-date research and other changes in the marketplace that impact the therapeutic area and the Brand. The SD is expected to partner effectively with Strategic Account Directors to translate the strategic, marketing, and educational objectives of our clients into compelling programs. The SD serves as the primary quality-control contact for internal and external content development and actively manages the input of Key Opinion Leaders, authors, and faculty.

The SD will report to the Vice President - Content Development.

Key Qualifications

  • Advanced life sciences degree: MD, PhD, or PharmD
  • Impeccable written and verbal communication skills
  • Extensive medical writing experience
  • Communication agency experience (at least 2-3 years)
  • Ability to work both independently and within a collaborative team setting
  • Superior time management skills to work effectively within demanding timelines
  • Ability to interact in a professional manner with clients and thought leaders in a variety of therapeutic areas
  • Proficiency in Word®, PowerPoint®, Excel®, Adobe Acrobat®, and reference-management software (EndNote®)

Specific responsibilities

  • Writes, reviews, and provides feedback/direction to others involved in the content development process (eg, Medical Writers, Editors, Graphic Artists) to ensure that the content meets the objectives and strategic needs of the Strategic Account Director and client and adheres to the established ETHOS standards
  • Analyzes, interprets, and utilizes complex medical documents; reviews analyses conducted by junior team members
  • Leads and/or supports others in discussions of content directly with authors and clients
  • Manages and mentors Medical Writers within the team
  • Maintains current knowledge (eg, conducts literature searches) regarding competitor products, drugs in development, treatment, and strategic issues for assigned therapeutic area(s) to ensure delivery of the most up-to-date, accurate, and clinically relevant information/content for assigned products
  • Attends medical conferences and assesses competitor product activity and market opportunities for client products
  • Provides scientific and strategic background to Writers, Editors, and other staff members
  • Identifies and helps develop new clients in the relevant medical field
  • Manages timelines and expectations throughout the content development process
  • Oversees and manages the regulatory review process for all projects within client team(s)
  • Ensures consistency and leverages learnings in regulatory review and other processes across client team(s)
  • Attends and helps design advisory board meetings
  • Assists with strategic planning for business development
  • Travel - from moderate to extensive depending upon team assignment

Additional responsibilities

  • Identifies new business opportunities for the Strategic Account Director to pursue
  • Participates in new business development presentations and pitches
  • Works with the Vice President - Content Development to
    • Define ETHOS Standards of Excellence and ensure that all content meets these standards (eg, evidence-based, original, appropriately referenced, and adheres to industry and client standards)
    • Assist in developing and defining our content development processes and procedures to improve our efficiency
    • Assist in tracking team assignments, determine how to better share resources, and identify gaps and fill them
    • Assist in developing and providing routine training and development for Writers and Editors to consistently deliver these Standards of Excellence

About ETHOS:

  • ETHOS Health Communications is an award-winning medical communications agency that partners with leading pharmaceutical and biotech marketing and medical teams to build and communicate the science of medicine. We provide value-added strategic and tactical services that transform the potential of a brand into commercial success across its lifecycle, from early clinical and commercial development and launch through end of exclusivity optimization. ETHOS was founded in 2002 by two entrepreneurs with an understanding that translating the science of a therapy into clinical benefit for the stakeholders of care should be its "prime directive." Our growing staff consists of professionals with advanced degrees in science as well as those with extensive strategic brand marketing and consulting credentials. Together we've created a culture that is passionate and creative, flexible and efficient, and attentive and accountable to the individualized needs of our clients.
  • ETHOS is an equal opportunity employer and offers a competitive salary and benefits package.

Contact Information:

Patricia D. Kelly
Vice President - Human Resources
ETHOS Health Communications, Inc.
Newtown Office Park
642 Newtown-Yardley Road
Newtown, PA 18940
215-867-1900 (phone)
215-867-1906 (fax)
www.ethoshc.com
Program Manager

Description:
At ETHOS, the Program Manager is one of the three members of the team leadership. The PM is responsible for creating, managing and communicating the program development plan and providing the SD and SC with the timing and process information required for them to effectively and efficiently manage their departments, programs and the client.


Working closely with the Financial Analyst to monitor the program financials is also an important responsibility for the PM. The PM ensures the SD, SC and Financial Analyst are aware of scope changes and the SC is aware of invoicing and payment status.


Act as the project historian by ensuring all documents and client communications are filed on SharePoint.


Summary of Responsibilities:

  • Development Project Workflow Plan: Create, manage and communicate the development workflow plan to ensure all members are aware of current status, next steps, potential roadblocks and solutions at all times. Organize and maintain the SharePoint project folders per the SOP.
  • Finance: Proactively monitor the project financials in collaboration with the Financial Analyst and alert the team leadership with updates, areas of concern and next steps, as needed.
  • Client Management: In collaboration with the team leadership, create and maintain a strong working relationship with the client and all parties that support the client including MLR, finance and administrative personnel. Always be client centric and focused on providing the highest level of quality work and interactions with our clients.
  • Communication: Provide strong verbal and written communications to the client and internal teams including status reports, assignment reports and meeting agendas. Ensure that client communications are documented, filed and disseminated to the team and client when relevant.
  • Vendor and Agency Partner Management: Manage print, production and logistical vendors including client’s preferred vendors and agency partners. Work closely with team leadership to manage other vendors in collaboration with or under the direction of the SC.
  • Team Management: Oversee the workflow with the Project Coordinator and provide coaching and training where relevant to performing specific tasks for the team. Own the project workflow and financial SOP and proactively manage the team through the program development process and ensure program delivery meets with our standards of excellence.

Skills necessary for success as a Program Manager include:

  • High level of expertise
    • Managing a large number of projects with multiple staff members and tight deadlines
    • Being proactive and taking a leadership role when required
    • Understanding the development process and identifying potential problems
    • Anticipate and provide solutions to avoid potential problems and unexpected challenges
    • All MS Office programs including MS Project and search engines
    • Verbal, written and interpersonal communication with internal and client team
    • Strict attention to detail
  • Moderate level of expertise
    • Financial requirements for a service-based business including budget development, monitoring and management
    • Managing the workflow of the assigned PC and provide training for specific tasks when necessary

Professional Requirements:

  • 3-5 years of project management experience in a pharmaceutical-related service-based business such as medical communications, advertising, pharma sales training or digital production
  • Undergraduate degree preferred: Management, marketing, business, science, pharmacy

About ETHOS:

  • ETHOS Health Communications is an award-winning medical communications agency that partners with leading pharmaceutical and biotech marketing and medical teams to build and communicate the science of medicine. We provide value-added strategic and tactical services that transform the potential of a brand into commercial success across its lifecycle, from early clinical and commercial development and launch through end of exclusivity optimization. ETHOS was founded in 2002 by two entrepreneurs with an understanding that translating the science of a therapy into clinical benefit for the stakeholders of care should be its "prime directive." Our growing staff consists of professionals with advanced degrees in science as well as those with extensive strategic brand marketing and consulting credentials. Together we've created a culture that is passionate and creative, flexible and efficient, and attentive and accountable to the individualized needs of our clients.
  • ETHOS is an equal opportunity employer and offers a competitive salary and benefits package.

Contact Information:

Patricia D. Kelly
Vice President - Human Resources
ETHOS Health Communications, Inc.
Newtown Office Park
642 Newtown-Yardley Road
Newtown, PA 18940
215-867-1900 (phone)
215-867-1906 (fax)
www.ethoshc.com
Strategic Account Director – Patient Access

ETHOS Health Communications is a highly successful medical communications agency looking to develop and lead a new patient access division of our organization. ETHOS was founded in 2002 and its success can be attributed to the high level of scientific expertise that the company provides to its pharmaceutical customers. In addition to its scientific expertise, ETHOS has been providing marketing and patient access consulting services to its biologic and pharmaceutical customer for the last 10 years.


We intend to build a division of ETHOS fully dedicated to Patient Access support in order to provide our clients with a significant amount of more expertise and depth of knowledge of this category. We are excited to announce that we will be hiring for the newly created Strategic Account Director, Market Access position. This position will report to Chief Commercial Officer.


The Strategic Account Director(SAD), Patient Access is responsible for developing, and growing a new division for the company. This new leader will take the role of understanding and analyzing clients' business challenges, helping clients address strategic questions and achieve their business goals by proactively building strategic recommendations that bring value to the client, identifying and securing organic business opportunities, and growing a profitable book of business for the company. The Strategic Account Director, Patient Access will initially act as the day-to-day strategic advisor to the client and ensure that our work is strategically on-target, of the highest quality, and delivered profitably. This leader will also be responsible for marshalling and shepherding company resources to ensure that we are bringing the highest value to our clients. As the division grows this leader will shift his or her focus to internal needs in supporting the existing business by providing operational support and training support to new hires.


Summary of Responsibilities:

  • Develop a new Patient Access Division for ETHOS through organic growth
    • In depth knowledge of market access market that is considered "consultative" worthy by customers
    • Understand the market access challenges your client is facing and what strategic questions they are or should be asking
    • Help clients define and achieve their market access goals
    • Prepare annual strategic/tactical plans for each client and individual campaign/project plans as needed throughout the year
    • Manage and strengthen client relationships
    • Propose, sell to clients, and oversee ideas and projects that are tied to clients' objectives
    • Continuously offer unsolicited ideas to increase the effective of clients' brand and company activities
    • Hire new market access personnel to support growth and provide coaching and training
    • Develop an "ETHOS Way" for how we identify new market access opportunities for the brand and patients
  • Big Picture for ETHOS
    • Understand revenue generation and recognition, and contribute to ETHOS' profitability through good management
    • Serve as an advocate and strong representative for ETHOS when out in public
    • Identify and cultivate new business opportunities (even if it means just passing them along internally)
    • Periodically report to company leadership on the condition of client-ETHOS relationships and plans to improve them
  • Day-to-Day for Clients
    • Initiate and oversee ETHOS activities on behalf of and in support of clients
    • Manage day-to-day client-ETHOS communication on strategy (ideas, recommendations, approaches to consider) and planning
    • Become a partner to each client, functioning as an extension of the client's team by taking ownership and accountability for their business
  • Day-to-Day for ETHOS
    • Closely manage clients' budget and efficiency to maximize return for clients and ETHOS
    • Work with the internal team to exceed clients' expectations and keep re-earning their trust
    • Build up your team by celebrating successes, listening to them, learning and improving from mistakes, and sharing information with other teams along the way
    • Watch for signs of trouble and alert leadership early to enable planning
    • Mentor, train, and coach team members to facilitate growth and development
  • For You, ETHOS, and Clients
    • Stay abreast of developments (eg, science, competitors, regulations) in clients' industries
    • Keep refining market access and strategy expertise to better serve clients and ETHOS
    • Network and connect to grow your influence and add value everywhere you go

    Desired Skills

    We seek highly motivated people with outstanding professional credentials and a strong record of extracurricular activity, business accomplishment, and leadership. In addition, we place high value on relevant personal qualities: resourcefulness, tenacity, independence, energy, and self-confidence. SADs must be able to work effectively at all levels of an organization-with client team members, managers, and senior executives-so strong interpersonal skills are a must. And because our mission is to help our clients bring the power of science and medicine to the benefit of people, SADs must demonstrate an understanding and commitment to the importance of improving patient care and outcomes.


    Professional Requirements:

    • Undergraduate/graduate degree(s) required: market access, marketing, business, science, pharmaceutical, biotech

    Strategic Account Director, Patient Access should have 8 - 10 years of pharmaceutical/biotech marketing experience They will possess a thorough understanding of the objectives, as well as the strategic and tactical activities of pharmaceutical/biotech marketing, particularly in the area of market access. They will have a demonstrated proficiency in acting as a trusted strategic/business advisor to marketers and other managers. And they will have proven adept at marshalling company resources, growing client relationships, and managing expanding business opportunities.


    About ETHOS:

    ETHOS Health Communications is an award-winning medical communications agency that partners with leading pharmaceutical and biotech marketing and medical teams to build and communicate the science of medicine. We provide value-added strategic and tactical services that transform the potential of a brand into commercial success across its lifecycle, from early clinical and commercial development and launch through end of exclusivity optimization. ETHOS was founded in 2002 by two entrepreneurs with an understanding that translating the science of a therapy into clinical benefit for the stakeholders of care should be its "prime directive." Our growing staff consists of professionals with advanced degrees in science as well as those with extensive strategic brand marketing and consulting credentials. Together we've created a culture that is passionate and creative, flexible and efficient, and attentive and accountable to the individualized needs of our clients.


    ETHOS is an equal opportunity employer and offers a competitive salary and benefits package.


    Contact Information:
    Patricia D. Kelly
    Vice President - Human Resources
    ETHOS Health Communications, Inc.
    Newtown Office Park
    642 Newtown-Yardley Road
    Newtown, PA 18940
    215-867-1900 (phone)
    215-867-1906 (fax)
    www.ethoshc.com
Medical Writer

The Medical Writer works under the direct supervision of the Scientific Director(s) to develop evidence-based content that meets the strategic objectives of the client, and adheres to all standard operating procedures for ETHOS and the client.

Required Experience and Skill:

  • Advanced degree, PhD, PharmD or MD
  • Detail oriented
  • Proficiency in using Microsoft Word®, PowerPoint®, Excel®, Adobe Acrobat®, and reference-management software (eg, EndNote®)
  • Proficiency in conducting Internet searches (particularly of PubMed)
  • Working knowledge of the AMA Manual of Style
  • Ability to juggle multiple priorities in a fast-paced environment
  • Excellent interpersonal, teamwork, and time management skills
  • Ability to make defensible judgment calls that will meet with the approval of the team
  • Impeccable written and verbal communication skills; this includes the ability to formulate queries that will elicit appropriate feedback from reviewers

Specific Responsibilities:

Content Development consists of, but is not limited to, the following tasks:
  • Conducting literature searches
  • Developing content outlines that contain a clearly highlighted story arc and a complete reference list
  • Developing client-ready drafts of content in various forms (including, but not limited to slide decks, executive and comprehensive summaries, and other meeting materials). This includes
    • Writing to the standards, format and requirements of our clients
    • Supporting the ETHOS team in the medical/legal/regulatory (MLR) review process, answering all queries from the MLR review committee, and understanding and implementing the required changes
  • Organizing and annotating references
    • This must be done in accordance with the client's directives or house style
  • Interfacing with internal ETHOS team members as required
    • Editorial staff to resolve content-related queries generated during the fact-checking process and throughout the production process
    • Strategic Account Directors and/or Scientific Directors who are leading the programs to obtain direction on the specific deliverables and scope of the work to be performed
    • Scientific Directors and Program Managers who coordinate timelines and workflow
  • Interacting with clients in various formats, such as live meetings, teleconferences, and webinars
  • Translating science into clinical benefit to improve practice patterns and patient care

The team's Strategic Account Directors and Scientific Directors will issue the majority of the directives regarding the development and refinement of content. The Scientific Director will provide training, development, and work assignments to establish writing and editorial protocol to be followed, assign miscellaneous tasks, and provide feedback on the medical writer's performance.

Additional Desired Skills

  • Ability to work with minimal supervision
  • Ability to interpret clinical and preclinical data from complex tables and graphs
  • Solid science or clinical background enabling new subject areas to be learned quickly
  • Ability to keep up-to-date with scientific, clinical, and business developments in relevant therapeutic areas

Miscellaneous Responsibilities as may be required:

  • Attend internal meetings (eg, kickoff and creative) and external (eg, client planning sessions or live events) as assigned
  • Suggest new business opportunities as they arise
  • Provide scientific support for Program Managers and Strategic Account Managers for new business activities as well as active jobs

About ETHOS:

ETHOS Health Communications is an award-winning medical communications agency that partners with leading pharmaceutical and biotech marketing and medical teams to build and communicate the science of medicine. We provide value-added strategic and tactical services that transform the potential of a brand into commercial success across its lifecycle, from early clinical and commercial development and launch through end of exclusivity optimization. ETHOS was founded in 2002 by two entrepreneurs with an understanding that translating the science of a therapy into clinical benefit for the stakeholders of care should be its "prime directive." Our growing staff consists of professionals with advanced degrees in science as well as those with extensive strategic brand marketing and consulting credentials. Together we've created a culture that is passionate and creative, flexible and efficient, and attentive and accountable to the individualized needs of our clients.


ETHOS is an equal opportunity employer and offers a competitive salary and benefits package.


Contact Information:
Patricia D. Kelly
Vice President - Human Resources
ETHOS Health Communications, Inc.
Newtown Office Park
642 Newtown-Yardley Road
Newtown, PA 18940
215-867-1900 (phone)
215-867-1906 (fax)
www.ethoshc.com
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